Sales & Communication Mastery for Dentists & TCOs
Watch
Trailer

Sales & Communication Mastery for Dentists & TCOs

CPD - 7 Hours

View course dates

Join marketing scientist Prav Solanki for a one-day non-clinical course demonstrating joined-up sales, marketing and communication strategies for dentists, TCOs and their teams.

An effective patient acquisition and retention strategy is the cornerstone of any successful practice. However, strategies are often developed ad-hoc with little cooperation between clinicians and support teams.

Sales and Communication Mastery provides an advanced set of tools that dentists and TCOs can use to collaborate on boosting sales, marketing and communication.

Using simple, actionable hacks gleaned over a decade at the helm of a successful group of practices and leading dental growth agency, marketing scientist Prav Solanki gives teams fresh insight and inspiration for their leadership role in practice development.

The result is a unified, practice-wide approach to patient communication that sees support staff working hand-in-hand with clinicians on workflows in which patient acquisition and retention are second nature.

This non-clinical course does not contain content on scanning, taking photographs or patient consent.

img
img

Syllabus Highlights

  • TCO workflows and models
  • Teamwork, development and communication
  • Approaches to clinical communication
  • Mapping the patient journey
  • Advanced consultation protocols
  • Advanced and video treatment plan presentations
  • Overcoming objections
  • Follow-up and post-consultation workflows
  • Emails, SMS, Whatsapp, and voice note comms
  • Articulating USPs
  • Gaining and leveraging reviews, video testimonials and social proof
  • Generating marketing materials
  • Measuring impact